UK NHS Smartcard Installer Staff - West Midlands

RA Agent / Prevention Support Officer

Candidate ID :06916 
Will Work Areas :UK - North West, UK - West Midlands
Type of Work Wanted :Permanent or Contract
NHS Experience :Experience  2 year(s)
Candidate Profile :Here is a summary of my experience.

● Experience of Registration Process and Information Governance as a RA Agent,
In Manchester PCT ,Warrington PCT as well as Stoke PCT.

● Experience of over 5 years as an Information Officer for the NHS in King’s Lynn

● Experience of 1st & 2nd level call handling, from internal customers via telephone and e-mail.

● Experience of 2nd level support, as well as Installing Smartcard Software (Lorenzo) and producing
and issuing Smart cards.

● Accurate incident logging as well as Initial investigation and incident resolution.

● Experience of unlocking user accounts and resetting passwords etc.

● I gave guidance and induction training to new Probation Officers.

● Fully proficient in Microsoft Office 2000, Microsoft ME & Microsoft XP.

● 8 years experience of working with Probation Officers and their computer problems.

● Knowledge of Microsoft Programmes such as Excel, Word, PowerPoint, Access, The Works Suite,
Lotus notes, CRAMS, BIQ & Corel Draw. SMS Systems, Richmond call logging system.

● Experience of producing reports on a daily and weekly basis.

● Trained in DOS and have worked with Computers since 1991

● Microsoft XP and Microsoft Windows Office 2000 are used on my Personal Computer.

● Used to working in different sites as a Support Technician.


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Testimonial


"Max20 provided a very friendly, quick and efficient service to our organisation. We now have a competent, polite member of staff working within our team who is proving invaluable - in fact we have extended his 3-month contract for a further 3 months."

North Lincolnshire Primary Care Trust



 
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