UK NHS Helpdesk Staff - South West

I.T. Helpdesk / Customer Services Manager

Candidate ID :00857 
Will Work Areas :UK - East, UK - East Midlands, UK - London, UK - North East, UK - North West, UK - South East, UK - South West, UK - West Midlands, UK - Yorkshire and the Humber, UK - Wales, UK - Scotland, UK - Northern Ireland, Europe, Outside Europe
Type of Work Wanted :contract
NHS Experience :Experience  5 years or more
Candidate Profile :Twenty five plus years IT experience gained in a variety of roles to include service delivery management, service desk management, support management, programming, operations, technical support and training. This combination of complimentary skills gained across a broad spectrum of both private and public business sectors worldwide make for informed decision-making and well-developed people skills.

I consider myself to be a ‘service delivery champion’ with proven experience of implementing, reviewing and managing all aspects of first, second and third-line support functions - and the frequently disputed territory between.

My personal attributes include being a team player, pro-active, a good communicator and having an approachable disposition. I consider myself an excellent man manager, team builder and motivator and would describe my management style as being ‘democratic / situational’.

Belbin psychometric test results indicate ‘co-ordinator / implementer’ characteristics.


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'This has been my first contract role so I was unsure of what was expected. Max20 have provided me with an excellent service in helping me through the entire process of applying, interview, contracts and starting my contract role as an IT Project Manger with an NHS PCT. The process also included putting me in touch with a suitable umbrella company, Mantor, to ensure I was fully aware of differences between permanent and contract work and to sort out my salary payments without any issues. The overall package provided by Max20 is very professional with first class communications to ensure I am always aware of the current situation throughout the whole process of securing a contract role and they have continued to follow up my progress to ensure that I am happy in my contract role and to make sure everything is still going fine. In summary, I would not hesitate in recommending Max20 to colleagues & friends and would certainly continue to use them as one of my primary future contacts in the contract market.'

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