UK NHS 1st Line Support Staff - North West

Helpdesk Analyst

Candidate ID :00885 
Will Work Areas :UK - North West
Type of Work Wanted :Permanent or Contract
NHS Experience :Experience  1 year(s)
Candidate Profile :Helpdesk Analyst, 1st line support

18 months customer service exp

2 months IT helpdesk support for 2000+ users of Merseycare NHS
Role inc. logging calls, pwd resets, fix corrupt profiles, use of remote connectivity tools VNC & SMS, setup new accounts in Novell & Windows, setup internet access & email accounts, mapping drives, install hardware & software

Winner of IBM Thinkpad challenge - team comp representing my University

Exp. of Windows & Unix operating system

have own car

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